Fresh CleanCarpetshome

Rug cleaning in your home, matched to the fibre

A good rug often sits on timber or tiles in the busiest room of the house. It takes the foot traffic, the dog and the dropped dinner. We look at how your rug is made, then pick a cleaning method that suits it rather than treating every rug the same.

  • Large lounge rugs on timber or tiles
  • Wool rugs in formal rooms
  • Hallway and kitchen runners
  • Outdoor-style synthetic rugs brought inside

Flipping the corner tells us a lot

The back of a rug shows whether it was machine made or hand made, and the label usually lists the fibre. Machine-made synthetic rugs tend to handle a full wet clean. Wool needs a softer touch. Viscose, silk and some jute rugs can stain, brown or shrink with water.

If your rug is one that is better sent away to a specialist washer, we will say so and leave it alone.

Protecting the floor underneath

Most rugs in the Hills District sit on timber, vinyl plank or tiles. We place protection under the edges where needed and keep moisture controlled so water does not sit on your floor.

You will get clear advice on keeping the rug off the floor or well aired while it dries.

What we do on the day

  • Check fibre, backing and dye stability
  • Vacuum both sides where the rug can be lifted
  • Treat visible marks with a product suited to the fibre
  • Clean the face of the rug and tidy the fringe
  • Groom the pile so it dries in one direction

Questions about rug cleaning

Is it safe to clean a rug on a timber floor?

Yes, with care. We control the moisture and protect the floor where needed. Let us know what the rug sits on when you request a quote.

My rug says viscose or bamboo silk. Can you clean it?

These fibres react badly to water and can brown or go stiff. In most cases we will recommend a specialist rug washer instead of an on-site clean.

Will the colours run?

We test the dyes in a small area before cleaning. If the colours look unstable, we stop and talk to you about the options.

Ready to book rug cleaning?

Tell us what needs a clean and where you are. A clear price comes back during business hours.

CallGet a fast quote