Questions, answered

Use the quote form or call (07) 2140 2377. Tell us your suburb, the rooms or items you want cleaned and anything that needs special attention, like pet spots or stairs. A few photos make the quote more accurate.

Albany Creek, Strathpine, Eatons Hill, Warner, Cashmere and Bridgeman Downs, plus Joyner, Petrie, Kurwongbah, Lawnton, Bray Park, Brendale, Carseldine, Aspley, McDowall, Everton Hills, Arana Hills, Ferny Hills, Samford Valley, Draper and Dayboro. If you are nearby and not sure, send a quote request and ask.

Ben, the owner. He quotes the job and does the cleaning himself, so the person you deal with is the person who turns up.

Yes. Put everything in the one quote request, carpets, lounges, rugs and mattresses, and it can all be done in a single visit.

Pick up toys, shoes, cords and anything sitting on the floor. Take breakables off tables and shelves near the areas being cleaned, and keep pets in the yard or a closed room.

Light pieces like chairs and side tables can be moved and put back. Beds, wardrobes, heavy lounges and anything fragile are cleaned around, so mention it if you want a room cleared first.

For empty houses and move-outs, yes, as long as access is arranged through a lockbox, the agent or a neighbour. For a lived-in home it helps to have someone there at the start to go over the rooms.

You can walk on it carefully in clean socks or bare feet soon after, but drying time depends on the carpet, the weather and how much air is moving through the house. Open windows and fans help a lot.

Some marks are not dirt but a change in the fibre itself, such as bleach spots, dye transfer or old urine. These may lighten rather than disappear. Problem spots are looked at before cleaning so you know what to expect.

Vacuum busy areas often, use mats at outside doors, and blot spills straight away rather than rubbing them. Leaving shoes at the door makes a noticeable difference too.